Merchant Attack Exposes Vulnerability in eBay's PayPal Service - Part 2

What happens when a fraudster barrages a merchant with bogus PayPal-funded transactions? In Part One, we saw that in one real-life example, the merchant's account was restricted for 2 weeks. Understandably, he told us that he was frustrated that his account was restricted through no fault of his own. Although he was proactive in reporting the fraudulent payments to his account, and spent many hours working with PayPal's customer support team, his online business came to a standstill because he was not able to accept payments via PayPal.

In this case, PayPal's public relations team was able to give us some information, but it's unlikely merchants typically receive much follow-up after they have been involved in an attack, which can add to a merchant's sense of helplessness.
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